We built a potent covid bomb in service factories thanks to the false economy of Densification.
More seats on planes (prototype pictured), tables in restaurants, Seats in cinemas, desks in offices , apartments in towers, crowds in concerts, passengers on cruise ships , commuters on subways, etc. elevators, escalators, theme parks were all guilty of the same design flaw.
More more more. Whose fault was the economic damage of this pandemic?
Ours! Chasing return from investment where revenue is linked to numbers of individuals and investment was linked to size of facility the only option was to increase capacity while cutting capital.
Squeezing more and more clients in smaller spaces created a false economy called service factories. Cities designed around vast conveyors of tightly squeezed workers were badly designed. Airport terminals based on passengers queuing for everything and train or bus stations were custom engineered as toxic Petri dishes.
Now comes the tedious job of unraveling this Which will reverse the unit economics and drive us backwards up the cost curve and led to the collapse of multiple industries.