Situation:

Steward Bank is a Zimbabwean bank owned by the largest Telco in Zimbabwe. The environment is changing rapidly as the firm seeks tocompete in a highly volatile market. The Digital cliff approaching presents both challenges and opportunities.

Complication:

  • This is a heavily regulated and risk averse industry
  • Products have traditionally been the focus for innovation
  • There is a need to move to new forms of innovation and transform the organization to become more agile and digital

Resolution:

  • A workshop was designed around corporate innovation in the Financial Services sector
  • A special focus was n the digital revolution in Financial Services in Africa
  • Leaders were trained on agile and lean startup methodologies within the corporate environment
  • Leaders were taken through the key factors driving the evolution to Banking 2.0
  • Over 40 leaders were engaged in a Digital Strategy day.