Situation:
DP DHL is a German Logistics firm operating globally. The environment is changing rapidly as the firm seeks to globalize. The eCommerce revolution and Digital Disruption threatens their core business severely especially as ecommerce players like Amazon increasingly enter the logistics space.
Complication:
- This is a high capex, operationally complex and risk averse industry
- Market share growth has traditionally been the focus for innovation
- There is a need to move to new forms of innovation and transform the organization to become more agile and digital
Resolution:
- A programme was designed around corporate innovation in the logistics sector
- A special focus was on globalization and digital evolution
- Leaders were trained on digital disruption, transformation, agile and lean startup methodologies within the corporate environment
- A rapid innovation framework was embedded in the firm
- Over 1500 leaders were taken through the programme over a 3 year period