Separated by 60 years of technology and billions in investment.
Both work and are certified for flights to the ISS and compete still.
Soyuz ( in all families) have had 963 launches. With 24 failures. Around 97.6 % successful.
Falcon / Dragon. Falcon has had 103 launches with two Failures. So 98% successful too! Dragon has only flown three times.
The killer is $55m for a seat on Dragon. And Soyuz? Currently going for $90m!! Economy class is almost twice the price of first!
Nuff said!