The abandoning of physical and embracing of digital is accelerating. The pandemic was almost perfectly engineered to accelerate mandatory digital adoption.

Drops in cash, branches, physical retail, public transport, cinemas, scratch cards, estate and travel agents and the lists go on. Malls are turning into pick up centers for e-commerce.

When will we see atms being removed, corporate offices converted to housing or all medical consultations online.

The future is inevitable. The design of it is not.