A special shoutout to the ICT industry in this crisis.

Covid 19 delivers more heroes.

The seamless migration to WFH was an illusion. Business leaders lauded their operations teams for their continuity plans that yielded the quick transition and resilience. But hidden in this are the true heroes who have been valiantly working towards this objective for ages, scraping up budgets and resources wherever they could. The IT teams internally and ICT industry externally are the invisible heroes here.

This took years of planing and preparation. From rolling out laptops and implementing secure remote authentication to setting up cloud services and deploying virtualized desktops. From implementing VPN’s and video facilities to getting the collaboration tools in place. From deploying new apps to the cloud to replatforming legacy apps to function remotely from the cloud. From enabling mobile connectivity to securing devices , connectivity and data.

Dozens of systems had to be in place BEFORE this pandemic hit to allow business to reap this whirlwind. Often fighting business resistance in the process.

“When I’m right you never remember, when I’m wrong you never forget”

Just another day in IT!

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